Terms and Conditions
1. Introduction
Welcome to Bloxwich Plumbers Ltd. These Terms and Conditions govern your use of our services and website. By engaging our services or using our website, you agree to these terms in full.
2. Services
Bloxwich Plumbers Ltd provides plumbing, heating, HVAC installation, repair, and maintenance services. We strive to deliver professional, timely, and quality workmanship. All services are subject to availability and may require prior scheduling.
3. Quotations and Pricing
All quotes provided are estimates based on the information available at the time. Final pricing may vary due to unforeseen circumstances or additional work required. We commit to transparent pricing with no hidden fees and will inform you promptly of any changes.
4. Payment Terms
Payment is due within 14 days of invoice unless otherwise agreed in writing. We accept payments via bank transfer, credit/debit card, or other agreed methods. Late payments may incur interest or additional charges as permitted by law.
5. Cancellation and Rescheduling
Clients must notify us at least 24 hours in advance to cancel or reschedule appointments. Failure to provide adequate notice may result in a cancellation fee.
6. Customer Responsibilities
Customers must provide accurate information regarding the nature of the issue and access to the premises. We reserve the right to refuse service if premises are unsafe or conditions hinder safe work.
7. Warranty and Liability
We warrant that services will be performed with reasonable skill and care. Any defects or issues reported within 30 days of service completion will be investigated and rectified at our discretion. We do not accept liability for indirect or consequential losses.
8. Health and Safety
We comply with all relevant health and safety legislation. Customers must ensure safe access and inform us of any hazards on-site before work begins.
9. Data Protection
Customer data is handled in accordance with our Privacy Policy. We will not share personal data with third parties without consent except where required by law.
10. Intellectual Property
All content on our website, including text, images, and logos, are the property of Bloxwich Plumbers Ltd or its licensors and are protected by copyright laws.
11. Changes to Terms
We reserve the right to update these Terms and Conditions at any time without prior notice. The latest version will always be available on our website.
12. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising will be subject to the exclusive jurisdiction of the courts in England.
Contact Us
For any questions regarding these Terms and Conditions, please contact Bloxwich Plumbers Ltd via our website or customer service channels.